The National Taxpayer Advocate released the convoluted map to draw attention to a frustrating system
Got a problem with your taxes? Get ready for a long and winding road.
A new “roadmap” charts the labyrinth inside the Internal Revenue Service for taxpayers who have questions about IRS rules or want to fight their tax bills — and the end result looks like a mind-boggling subway system that could rival transit operations in New York City or Tokyo.
National Taxpayer Advocate Nina Olson released the map Wednesday in one of her final acts leading the watchdog agency within the IRS.
The multi-colored map shows the circuitous route for tax preparations, return processing, collections, appeals and litigation within the IRS, an agency that received 141.5 million individual income returns as of May.
“Anyone looking at this map will understand that…